Sasaspace vs. Truehost: Which is the Best Web Hosting Company in Kenya?

Web hosting is a crucial service for individuals and businesses aiming to establish an online presence. In Kenya, Sasaspace and Truehost are two popular web hosting companies that have earned a reputation for their services. But how do they compare, and which one is the best for your needs? Let’s dive into a detailed comparison.

1. Overview of Sasaspace and Truehost

Sasaspace

Sasaspace (sasaspace.co.ke) is a Kenyan-based web hosting provider that focuses on delivering affordable and reliable hosting solutions. They offer a range of services tailored to individuals, startups, and SMEs, with a commitment to customer satisfaction and localized support.

Truehost

Truehost (truehost.co.ke) is one of Kenya’s most established web hosting providers. They cater to a wide range of customers, from individuals to large corporations, with a variety of hosting packages designed to meet different needs.

2. Hosting Plans and Pricing

Sasaspace

• Shared Hosting: Sasaspace offers budget-friendly shared hosting plans suitable for personal blogs and small websites. Prices start as low as KES 2,500 per year.
• Cloud Hosting: Their cloud hosting plans are designed for businesses looking for speed and scalability as the company uses cloud linux powered server boasting greater performance.
• Domain Registration: They provide affordable domain registration services.
• Additional Features: Free SSL certificates, daily backups, and 24/7 customer support are included in most plans.

Truehost

• Shared Hosting: Truehost’s shared hosting plans start at KES 2,499 per year, making them highly competitive.
• Cloud Hosting: They offer cloud hosting with robust features for medium to large-scale websites.
• Domain Registration: Truehost is known for its affordable domains, sometimes offering promotions at discounted rates.
• Additional Features: Free SSL, email hosting, and a free website builder are some of the perks.

3. Performance and Reliability

Sasaspace

Sasaspace provides reliable hosting with a guaranteed uptime of 99.9%. Their servers are optimized for speed and performance, ensuring that websites load quickly and efficiently. They also offer localized data centers to improve accessibility for Kenyan users.

Truehost

Truehost also boasts a 99.9% uptime guarantee and uses high-performance servers. They have multiple data centers, ensuring reliable service. Their focus on scalability makes them a preferred choice for businesses experiencing rapid growth.

4. Customer Support

Sasaspace

Sasaspace provides 24/7 customer support through live chat, email, and phone. Their support team is known for quick response times and a personalized approach to resolving issues.

Truehost

Truehost offers 24/7 support via live chat, phone, and email. They also have a detailed knowledge base to help users resolve common issues independently. However, some users have reported slower response times during peak hours.

5. Ease of Use

Sasaspace

Sasaspace’s user interface is intuitive and user-friendly, making it easy for beginners to navigate and manage their hosting accounts. Their control panel (cPanel) provides access to a variety of tools and features.

Truehost

Truehost also offers a user-friendly interface and cPanel for managing hosting accounts. Additionally, they provide a free website builder for users who want to create websites without technical expertise.

6. Unique Selling Points

Sasaspace

• Affordable hosting plans tailored for startups and SMEs.
• Localized customer support for Kenyan users.
• Daily backups to ensure data safety.

Truehost

• Regular promotions and discounts on hosting and domain registration.
• Scalable solutions for growing businesses.
• Free website builder included in most plans.

7. Target Audience

• Sasaspace: Ideal for startups, SMEs, and individuals looking for affordable, localized hosting solutions.
• Truehost: A great choice for businesses of all sizes, especially those seeking scalability and promotional offers.

8. Conclusion: Which is Better?

The choice between Sasaspace and Truehost ultimately depends on your specific needs:

• Choose Sasaspace if you’re a startup or small business looking for affordable, localized hosting with excellent customer support.
• Choose Truehost if you need scalable hosting solutions, frequent promotions, and additional features like a free website builder.

Both companies offer excellent services, but by evaluating your requirements and budget, you can select the hosting provider that aligns with your goals.